Earlier this year, I called to upgrade my internet to something more than 256k upstream (because that's just intolerable), and found out that the $50 I pay per month is the same price that new customers pay for 2mb upstream. WTF! After 4 hours on the phone (no kidding), they told me they had to 'fix the billing code in their billing system' to reflect their current pricing structure.
Let me get this straight, Comcast will use any opportinity to charge their existing customers more for lesser quality service than they do new customers? To me, while I see the greed-benefit, this is the same as saying "the longer you're our customer and the more you prove your loyalty, the more we're going to take advantage of you."
Tonight I ran across a page on the Consumer Affairs website devoted to people's troubles with Comcast. After leasurely browsing the comments there, I realized it was page 1 of...117!!! OMG, 117 pages of hate mail to this company...big surprise there.
This comes from my recent interest in watching Dexter on Showtime, for which I had to completely re-arrange my Windows Media Center configuration just for the idiot box (not TV, the set top). I ended up paying 10 dollars more just for 3 showtime channels. Fortunately, other shows like Weeds and The Big C are also provided by showtime, so while I still feel majorly price gouged for the service I do partake in, I don't feel as sore about it on the nights where there's something mildly engaging on.
On a side note, I now have a nice 41 inch flat screen. I didn't buy it intending to make all standard-definition TV look like complete crap, or my old DVD collection either for that matter, but nonetheless, such is life. Therefore, I started looking in on what HD offerings Comcast had available in Massachusetts. This regional bullcrap needs to either submit to national business guidelines, or local offices need to not call themselves Comcast because "prices and participation" vary so greatly.
What a frigging racket, the slavenly bastards who run the cable companies need to be put on trial.
And it's not just the CEOs. Everyone from the marketing people to the truck techs that come into your house and treat you like a child represent how degenerate the whole model is. I afront every person collecting a paycheck with "Comcast" on it, I don't even care if you're a 'decent person'. Working for the company is tant amount to street walking. Hoars. You can keep your ill-conceived CableCards, your rediculous set-top boxes, your fallatious 'special promotions'. Oh, and leave room for some other internet service providers, you four flushing facists. As equal of a devil as FIOS is, the only reason they don't service my area is because you people run my local government, #&@$%.
To think, I was this close to dropping $399 on a Ceton Quad Digital TV Tuner yesterday.
Very soon, I'm going to cancel my Comcast service completely. TV and Internet. We'll live off of Hulu, Netflix, and some other form of high-speed internet. Then I won't be a complete hypocrite for posing this entry.
1 comments:
Amen. A la carte TV is the goal! Watch only what you want, when you want it, and don't pay for anything else. Hulu, Netflix etc. are a good beginning. Here's to someday ditching that crappy, noisy, money-sucking, heat-belching monstrosity that is the Comcast box someday.
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